Support
Need help with your account or want to report an issue? Message us on Telegram — your chat is private and we reply in the same thread. Just want to talk about AlgoPulse? Say hi on WhatsApp.
Send us your question and we'll reply right there. Describe what happened, which strategy or exchange it involves, and roughly when — that usually saves a round of back-and-forth.
@Algopulsesupportbot
Curious about AlgoPulse, wondering where to start, or just want to talk it through? Say hi — a real person from our team will chat with you. For account or trade issues, Telegram support is the faster route.
+91 84485 73895
Typical reply
Within a few hours
Availability
24×7, all days
Available 24×7 — every day, including weekends
Often faster: the guides
FAQ
Quick answers to common questions. Can't find what you need? Message us on Telegram.
Go to the Brokers page in your dashboard, click 'Connect Broker', select your exchange, and enter your trade-only API key and secret. We support Delta Exchange India, CoinDCX, Pi42, Shark Exchange, CoinSwitch PRO and Bybit.
Yes. We only use trade-only API keys, we never have access to withdraw your funds. Your money stays on your exchange at all times. API keys are encrypted with AES-256.
Yes. All trading involves risk. Past performance of strategies, including backtests, does not guarantee future results. Always use our backtesting feature to validate strategies and never invest more than you can afford to lose.
Our backtesting engine runs your strategy against 3 years of real 1-minute candle data across 10 major coins. It calculates metrics like total PnL, win rate, max drawdown, and Sharpe ratio so you can evaluate performance before going live.
Nothing. There is no subscription, no paid tier and no card on file — see the pricing page for a line-by-line breakdown of what is free and what is not. You still pay your exchange's normal trading fees, because those go to the exchange rather than to us.
Delta Exchange India, CoinDCX, Pi42, Shark Exchange, CoinSwitch PRO and Bybit. You connect each one with a trade-only API key, and a single account can run strategies across several exchanges at once.
For help with your account, a strategy or an exchange, message our Telegram bot, @Algopulsesupportbot. Your chat with it is private — no other user can see it — and our reply arrives in that same chat. For a general chat about AlgoPulse, you can also WhatsApp us on +91 84485 73895.